Frequently asked Questions:
What is counselling? What can I expect during a session?
Counselling is a process where a trained professional helps you understand and solve personal problems. During a counselling session, you can expect a safe and supportive environment where you can freely express your thoughts and feelings. We use evidence-based therapeutic techniques to help you explore your concerns, gain insight, and develop coping strategies.
How long is a session? Do I need a referral?
Each counselling session typically lasts between 45-60 minutes, although duration may vary depending on your individual needs and preferences. You do not need referral from GP as I am unable to accept Mental Health Care Plans, however, this is beneficial for you as it allows you control and privacy of your time.
Is counselling confidential?
Yes, counselling sessions are private and confidential, respecting your privacy (with exceptions of mandatory reporting requirements under Australian law) - for full details see our Privacy Policy
How many counselling sessions will I need?
The number of counselling sessions needed varies depending on individual circumstances and goals. Some clients may benefit from short-term counselling, while others may require more long-term support. We will work with you to develop a personalized treatment plan based on your needs and progress.
What services do you offer?
We offer a range of counselling services tailored to meet the unique needs of each individual. Our services include individual counselling sessions, career consulting, vocational rehabilitation, advocacy, and community service information and connection as required. Assessments and reports as per the needs of connecting service.
Do you offer virtual online (telehealth) counselling?
Yes, we offer virtual (telehealth) counselling sessions via secure video conferencing platforms or via phone contact
Do you offer evening or weekend appointments?
Yes, we offer flexible appointment times, including evening and weekend appointments, to accommodate your schedule (see contact page for information and booking options)
What are your payment options?
We accept payments made via an automated direct debit(credit card) or bank transfer to nominated account. Invoice will be issued upon payment prior to an appointment.
What is covered in your career consulting and job seeking services? Are there any additional cost?
We provide various job seeking services depending on your specific goal, some of which may include: resume update, cover letter writing, interview techniques, cold canvassing and accessing hidden job market, return to work skills reviews etc. Note. Costs will be quoted and invoiced based on service and time.
What can I expect from Community service linkage and advocacy? Are there any additional costs?
Depending on you need we can work collaboratively with other community organisations and government services to access information and support services (medical care, disability service, housing, employment programs, rehabilitation, allied health etc); We can advocate and provide evidence for employment service assessment reviews; rehabilitation assessment reports etc